Focus on your services and decrease the burden on your support team with a customer-oriented contextual knowledge base.
Embedded chats for high-quality user support
Assigning access for different operations and optimal requests routing.
Less workload for your support team with a contextual knowledge base, chat bots, customized widgets for customers.
Meeting strict security requirements and the ability to deploy a standalone solution
Setting up a concierge service
A useful tool for internal communication
No extra tools to learn
Access and structure management
Managing any level of process complexity
Contextual knowledge base for quick reference and immersion
Meeting strict security requirements and the ability to deploy a self-hosted solution in the internal contour
Integration with any banking systems
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Head of product
We are a unique service provider with our own inhouse development team, but when we tried to implement chat for our users into the service, we realized that it would take a lot of resources, and Fiber turned out to be an excellent out-of-the-box solution with all the required functionality and any additional features implementing quickly and efficiently.