Technological services
Make customer support efficient without overmanning.
Services cost at least 3 times lower
Fiber is the tool for user support, task control, corporate chat, CRM.
Process user requests 5 times faster
Contextual knowledge base, flexible rules of assigning requests, usability on all devices - all this helps to respond faster.
Make dozens of channels a single information flow
Why waste time switching and duplicating information — let the collected information work for you.
Friendly customer support
1 / 3
1 / 3
Implement your service flexibly and efficiently
Prompt and point-to-point communication with customers.
Implement end-to-end customer requests processing from the first contact to the last level of technical support.
2 / 3
Make your service more reliable
Improve your service through honest and anonymous users feedback.
3 / 3
Respond quickly to customer requests
Help your customers with pre-answered questions using the knowledge base and situational automatic messages.
Feedback
1 / 3
Free 60-day trial